How it works
Benefits
Features

Do customers trust your brand?

We generate reports to help you monitor and build brand trust.

  Launching mid-2025!

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Consumers are twice as likely to buy, stay loyal, and advocate for brands they trust.1 How can you make sure they trust your brand?

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/ How it works /

search
1. Search for your business

Find your business by name and store location. Your business will only show if it has a Google business profile.

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2. Choose delivery frequency

Generate an ad hoc report for a quick review of your brand status, or have your reports delivered daily, weekly, or monthly by email.

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3. Receive report by email

We manually review all reports before sending them out, so you can expect to receive it within 24 hours of request. You'll receive an email summary, PDF, and a link to an interactive dashboard.

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/ Benefits /

Stay aware of everything said about your hotel restaurant cafe shop brand .

Listening and adapting to customer feedback separates good from great businesses. By actively seeking and listening to customer feedback, businesses can make informed decisions, improve their products or services, and enhance the overall customer experience.

Adapt to feedback

Highlight top mentions

Measure event impacts

Improve brand image

Compare to competition

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/ Features /

brand-trust
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Proprietary brand trust score

We calculate your brand trust by aggregating ratings and text sentiment across review sites, discussion forums, social media, and other sites. We let you know where you stand against competition, and what events influence your score.

mentions
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Full history of mentions

Get a clear view of your entire history of brand mentions and ratings across all platforms. Order or filter by date range, sentiment, platform, category, etc. If you want to do further analysis, export as a CSV file to dive deep.

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Event impacts on brand trust

All brand mentions are logically categorized so that you can quickly understand where the issues lie, how they're trending, and what to prioritize.

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Recommendations for improvement

Rather than just tell you where your issues are, we help you prioritize and address. For example, if you receive a large number of complaints about product quality, we'll identify the nature of the complaints and lead you in the right direction by providing articles and tips for resolution.